OUR RESPONSE TO COVID-19
The health and well-being of our employees, customers, and communities is in the front of our minds as we all face the COVID-19 outbreak together.
To ensure the safety of our employees and customers we have moved most employees to remote work arrangements and have taken great care to follow guidelines provided by the CDC to ensure our workplace and product is safe and sanitary for our shipping and distribution center crews.
At this time, we will continue to process your online and phone orders. Though we have had to adjust our normal day-to-day operations in light of the on-going COVID-19 situation, we will continue to be here for you and your eyewear shopping needs.
Here are a few answers to common questions we’ve received over the past few days.
- Our website is OPEN. We are processing and shipping orders as usual.
- Our call center is OPEN. Customer Service staff members are available to take your calls (from the comfort of their homes).
- We continue to receive shipments of products from our factories and we are able to restock our inventory and fulfill backorders.
We’re all in this together, and we wish you the very best. Stay home and stay healthy!
The ICU Eyewear Team